null

Terms and Conditions

GENERAL TERMS AND CONDITIONS FOR THE SALE OF PRODUCTS OF EAST COAST CHAIR & BARSTOOL (Updated 2/1/2025)

The following Terms and Conditions of Sale (“Terms & Conditions”) shall apply to all listings, quotations, offers and sales of products by East Coast Chair & Barstool (“Company”). All sales of Company products (“Products”) shall be governed exclusively by these Terms & Conditions.

ANY DIFFERENT OR ADDITIONAL TERM OR CONDITION OF SALE, WHETHER OR NOT MATERIAL, PROPOSED BY THE BUYER OF ANY PRODUCTS OR CONTAINED IN ANY PURCHASE ORDER OR CONFIRMATION SUBMITTED TO THE COMPANY IS HEREBY REJECTED. THESE STANDARD TERMS & CONDITIONS SHALL NOT BE CONSTRUED AS AN ACCEPTANCE OF ANY OFFER SUBMITTED OR CONFIRMATION RECEIVED, OR OF ANY ORAL DISCUSSION. Instead, the Company agrees to sell Products to prospective purchasers solely and exclusively on basis of the following Terms & Conditions:

1. ACCEPTANCE: Acceptance by the Company of Buyer’s order is expressly conditioned upon Buyer’s agreement to each of these Terms & Conditions. Any inconsistent or additional terms or conditions contained in Buyer’s offer, order, confirmation or other document are hereby rejected. These Terms & Conditions may be modified only by a single written instrument executed by the Buyer and the Company. These Terms & Conditions and the policies set forth on the Company’s websites (the “Policies”) constitute the entire agreement and understanding between the Company and purchasers of Company Products and shall supersede any and all prior oral or written representations, warranties, agreements or understandings.

2. PRICES AND AVAILABILITY: Prices and availability of products on our website are subject to change at any time and without notice. We carry many products, and it is possible, despite our best efforts, that some of the prices may be listed incorrectly. Part of our sales process is verifying the accurate price with our customers, but in the event that there is an inaccuracy, we will take swift action to resolve the problem. When the product price is lower than the listed price, we will charge the lower price and ship the product as scheduled. If a product's price is higher than the listed price, we will, at our discretion, either contact you to arrange a greater payment before shipping your product or cancel your order and notify you of such cancellation. We are under no obligation to provide you the product at an incorrect price. In addition, manufacturers may increase their costs to us without notice, and we may not realize a price increase has occurred. Errors will be corrected when they are discovered. Because our pricing strategy is to offer low prices to our customers, we will always price our products fairly and reasonably, and that is how we will approach any pricing discrepancies, as well. Pricing errors can occasionally occur at checkout due to computer or technical errors. We are not responsible for these pricing errors and will notify the buyer immediately upon finding these errors.

On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but the order is cancelled due to unavailability of the product. Likewise, when placing an order over the phone, our sales consultants use the resources at hand to check inventory levels of our manufacturers' warehouses, but we may later discover that the item(s) is no longer in stock. Products may sell quickly, and there may be a short period of time after an order is placed in which the product becomes unavailable. On very rare occasions, you may receive a shipping confirmation from us, but the product is no longer available in our inventory or the inventory of the product’s manufacturer. You agree that we may revoke our acceptance and cancel your order for a full refund without penalty if we are unable to ship the product you ordered due to lack of availability.

3. QUICK SHIP DISCLAIMER: East Coast Chair & Barstool does its best to advertise "quick ship" options for products that its vendors typically keep in stock in most sizes, standard colors, and reasonable quantities. However, this does not guarantee that a product will be in inventory when your order is placed. All items are subject to prior sale. Manufacturing schedules, container shipments, and our current sales volumes may affect both inventory levels and lead times. While we strive to ship our in-stock items quickly, lead times may vary. Please call to verify stock conditions and lead times before ordering, especially if delivery times are critical to your purchase decision.

4. TAXES: Since October 1, 2018, as a result of the South Dakota v. Wayfair Supreme Court case, East Coast Chair & Barstool will automatically add sales tax to your order if a state requires us to remit sales tax. Tax rates vary across states and municipalities, so we will charge you the applicable sales tax depending on your location.

If you are located in a state that does not require us to charge sales tax, then we will not add it to your order. However, many states require that their residents file a sales and use tax return for purchases made online, including from this site. We encourage you to consult your state and local tax laws to determine compliance and appropriate reporting with tax laws and regulations in your area.

Some manufacturers do require us to collect sales tax depending on the state/county/city in which the order is being placed. This is not an added charge by East Coast Chair & Barstool, but it is rather a requirement of our manufacturers depending on where they have physical locations. Based on the shipping location, your purchase could be affected. We will try our best to include accurate listings of such manufacturer sales tax requirements on our site or within manufacturer or product pages, but we cannot guarantee our accuracy.

If you are a tax-exempt organization, we will be happy to process your payment sales tax free, but you will be required to prove your 501(c)3 status and share your federal identification number with us, as well as any form(s) we ask you to submit before we can process your purchase.

For purchases where sales tax is applicable, we use reasonable commercial efforts to calculate and remit the correct amount of sales tax required on each product purchased. However, we do not guarantee the amount presented to you is the correct amount of tax owed.

Depending on changing tax rates and sales tax regulations, we reserve the right to charge sales tax on any order it is required.

5. PAYMENT: For your convenience, we accept many forms of payment options. The payment methods we currently accept are:

  • ACH Transfer
  • Check by mail
  • Money order
  • Money wire
  • American Express
  • Discover
  • MasterCard
  • Visa
  • CreditKey - Net 30 Financing for Businesses

Returned checks and e-checks are subject to a $30 service fee or other amount allowed by law and may be collected by electronic re-presentment or through normal banking channels. We reserve the right to verify funds and to refuse any form of payment.

For orders where the shipping address is outside of the lower 48 United States, we only accept wire transfer as a method of payment, regardless of whether the billing address is in the United States or not. International wire transfers will be assessed an additional $20 processing fee.

All payment is due at time of order. We do not offer payment terms (ie. Net 30), or financing, except through CreditKey. If paying by any method other than credit card, please note that your order will not ship until the funds are received and deposited. Production of custom orders will not begin until payment has been made in full. Custom orders are non-refundable. In the case of custom and made-to-order items, your funds are being used to reserve the materials and a place in the production queue. Orders that have been placed must be cancelled within 24 hours of being placed. After that, made-to-order items cannot be cancelled.

Credit Key’s digital application is quick and seamless. Get an instant decision for a business line of credit up to $50K and pay it back on your terms. Enjoy 0% interest for the first 30 days and as low as 1% after. No setup fees or other hidden fees. Applying will not impact your credit score.

Eligibility requirements:

  • Be an individual applying under your own name
  • Be the owner/signatory of business in application
  • Be a U.S. citizen or resident of minimum signing age in your state of residence
  • Have a FICO®/credit score of 600 or above
  • Have a total annual business income of $40,000 or more
  • Provide your Social Security Number
  • Provide the Employer Identification Number (EIN) of your business
  • If your business is a Sole Proprietorship, you do not need to have a Federal EIN, but will have to document some type of state registration of the business
  • Have a nominated bank account for repayments

Click here to apply for CreditKey Net 30 Financing

6. PACKAGING: Products shall be shipped in accordance with the Company’s Shipping Policy, as the same appears elsewhere on the Company’s websites. Such Shipping Policy may change from time to time without notice. The Company ships to destinations within the 48 continental states.

7. DELIVERY: All times, dates and schedules specified for the delivery of Products shall be understood to be approximate and will be based on estimates made by the Company at the time it accepts the order and receives payment, and Buyer’s digital sign off on any customization. The Company shall not incur any liability, either direct or indirect, nor shall any order be cancelled, because of or as a result of any delays in meeting such times, dates and schedules. The Company reserves the right to satisfy the delivery of Products ordered through partial deliveries and part performance.

8. FORCE MAJEURE: The Company shall in no event be responsible or liable for any delays or failures in manufacture or delivery due to any cause or condition beyond the control of the Company, including, without limitation, delays by the manufacturers of the Products, pandemics, supply chain issues, strikes or other labor difficulties, fire, flood, inability to secure transportation facilities, actions of the elements, shortage of materials or equipment, riots or other civil commotion, and war.

6. PRODUCT SELECTION AND SUITABILITY: The Company shall have no responsibility or liability for Buyer’s selection, handling, assembly or use of any Product sold to the Buyer, or for such Products’ conformance with applicable Federal, state, local or foreign laws, rules, regulations, and ordinances. Buyer shall be responsible for periodically inspecting all Products purchased, routine maintenance and promptly taking any defective product out of service. IN NO EVENT SHALL THE COMPANY BE RESPONSIBLE FOR ANY INJURY, LOSS OR DAMAGE ARISING OUT OF THE BUYER’S IMPROPER SELECTION, HANDLING, ASSEMBLY, USE OR MAINTENANCE OF ANY PRODUCT INCLUDING, WITHOUT LIMITATION, THE MISUSE OF ANY PRODUCT OR THE FAILURE TO PROMPTLY TAKE ANY DEFECTIVE PRODUCT OUT OF SERVICE.

BUYER HEREBY ACKNOWLEDGES AND AGREES THAT IT WILL BE SOLELY RESPONSIBLE FOR ANY INJURIES OR DAMAGES THAT ARISE FROM ITS SELECTION, HANDLING, ASSEMBLY OR USE OF ANY PRODUCTS PURCHASED FROM THE COMPANY INCLUDING, WITHOUT LIMITATION, INJURIES OR DAMAGES RESULTING FROM THE MISUSE OF ANY PRODUCT. BUYER HEREBY CONFIRMS THAT THE COMPANY HAS NOT MADE ANY REPRESENTATIONS OR WARRANTIES CONCERNING ANY PRODUCTS, THEIR APPLICATION, USE, STRENGTH OR USEFUL LIFE, OR THEIR WEIGHT BEARING CAPACITY.

BUYER HEREBY COVENANTS AND AGREES TO INDEMNIFY AND HOLD THE COMPANY HARMLESS FROM AND AGAINST ANY CLAIM, LIABILITY, DAMAGE OR INJURY ARISING FROM OR INCURRED IN CONNECTION WITH THE USE OF ANY PRODUCT PURCHASED BY BUYER.

7. PRODUCT CARE & MAINTENANCE: Product should be inspected on a regular basis for loose screws, glides, cracked or broken welds, cracked laminate, or any other irregularities. To maintain the quality of your furniture, please follow a few guidelines.

  • Visually inspect the product daily
  • Routine cleaning is more effective than heavy-duty maintenance
  • Immediately take out of service any product showing signs of structural failure or abuse

Pay particular attention to the following:

  • Loose or damaged joints
  • Loose or wobbly legs
  • Loose or missing hardware
  • Protruding nails, screws, or fasteners
  • Missing or worn out gliders or casters
  • Loose, cracked, or otherwise damaged components

For more details on our product care and maintenance, visit our blogs regarding indoor and outdoor product maintenance.

  • We are not liable for items not used for their intended purpose or modified by anyone other than East Coast Chair & Barstool
  • We are not liable for injuries or damages that occur as a result of defective products not being immediately removed from service

8. LIMITED WARRANTY: As further described in the Warranty section of the Company’s websites, the Company will repair or replace, at its discretion, any Product manufactured by it which fails to meet the Company’s specifications for such Product. Demands made on account of a defective Product must be made within ninety (90) days from date of shipment and photographs of the allegedly defective product must be sent to the Company, along with proof of purchase, including purchase price, and a written description of the defect. The Company’s obligation of repair or replacement: (a) shall extend only to the original purchaser of the Products; (b) shall apply only to Products manufactured by the Company; (c) shall require that the Buyer notify the Company in writing within thirty (30) days after the Buyer becomes aware of any such defect and within the applicable warranty period; and (d) shall not include the cost of any damages or injuries allegedly caused by the Products. No Product returns shall be made without the prior written consent of the Company. The Company shall not be liable for any repair or replacement of any defect that results from the misuse of the Product, or the improper handling, assembly or selection of the Product.

9. THIRD PARTY MANUFACTURER WARRANTIES: Many of the Products sold by the Company or components thereof are warranted by a third-party manufacturer. The Company is not responsible or obligated to enforce any warranties provided by such manufacturers, but will use commercially reasonable efforts to assist the Buyer in obtaining or verifying any such warranty. The Company may distribute literature or sales materials from the manufacturers of Products, but assumes no responsibility for the content of such literature or materials.

10. EXCLUSION OF OTHER WARRANTIES: EXCEPT FOR THE EXPRESS WARRANTY OF REPAIR OR REPLACEMENT SET FORTH HEREIN AND IN THE POLICIES APPEARING ON THE COMPANY’S WEBSITES, THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, AND THE COMPANY HEREBY DISCLAIMS THE SAME. NO REPRESENTATIONS OR WARRANTIES MADE AT ANY TIME BY ANY REPRESENTATIVE OF THE COMPANY SHALL BE EFFECTIVE TO VARY, EXPAND OR AUGMENT THE ABOVE-STATED EXPRESS WARRANTY OR ANY OTHER OF THESE TERMS & CONDITIONS OF SALE.

11. LIABILITY LIMITATION: In no event shall the Company be liable to the Buyer or to any other person or entity for any consequential, incidental, special or other damages of any kind resulting from or in any manner related to any Products sold by the Company, their manufacture, application, use or inability to use, including, without limitation, damages arising out of or in any manner relating to their delivery or any delay in their delivery, it being understood that the sole and exclusive remedy of the Buyer shall be the repair or replacement limited warranty set forth in these Terms & Conditions. IN NO EVENT SHALL THE MEASURE OF DAMAGES EXCEED THE PURCHASE PRICE ACTUALLY PAID BY THE BUYER FOR THE PRODUCT. Should the Products prove so defective, however, as to preclude the remedying of warranted defects by repair or replacement, the Buyer’s sole and exclusive remedy shall be the refund of the actual purchase price paid by Buyer to the Company upon return of the Products to the Company.

12. CLOSEOUT PRODUCT DISCLAIMER: At certain times, we offer products at low closeout prices. Products go on closeout for a variety of reasons, but all products that are listed as closeout are items which we will not be restocking into our inventory, so once they are gone, they are gone! We unfortunately cannot offer a warranty with any of our closeout items, and all closeout items are sold "as is." All closeout sales are final. If you have any questions, please ask your customer care specialist for further details.

13. COLOR/FABRIC DISCLAIMER: When possible, all photos on our website have been color matched with the actual product. Many long hours were spent trying to accurately portray our fabric colors, wood stains, and other finishes. But as a result of photographic or computer inaccuracies, some color matches cannot be properly visualized. Regard any color printout as merely a color estimate rather than a true color match. Please note, viewing a color sample on two different monitors can show variance. Please contact us via email at or call customer service at 1-800-986-5352 if you would like to receive a fabric swatch and/or wood or other product sample. When available, we would be happy to send you an actual color sample before you make your final purchase decision. You recognize that wood stains will vary depending on the wood color, grain, and texture. Because some variation in color is unavoidable, you waive any claim to any dissatisfaction due to color, stains, and textures upon placing an order with us and we disclaim any warranty or liability relating to any of the foregoing.

14. IMAGE/PHOTOGRAPH DISCLAIMER: Most of the photos appearing on our site are exact images of the products and matched by item number. However, in some circumstances we are unable to photograph the exact item. Photos are meant to serve as representative images and may or may not be identical matches to the item numbers you are referencing. When we cannot photograph the exact item, we reserve the right to place a representative image with very similar product details in place of an actual photograph. If you are concerned about a feature of a product appearing in a photograph and how it matches to a product/item you are considering for purchase, please email us at or call customer service at 1-800-986-5352 and we can clarify all the product features and specifications.

15. CUSTOM BUILT PRODUCT DISCLAIMER: East Coast Chair & Barstool aims to offer our customers exactly what they want! Sometimes, we can offer a custom built or made-to-order product. By verifying all the specifications, colors, and product details in advance of a product build, there is an unlikely chance that not all your expectations will be met. Each customer's satisfaction is important to us, which is why we offer custom built products when applicable. Orders that are custom built or made-to-order will be charged when the order is received by us and are non-refundable. The order must be paid in full before production can begin, and you may be asked to sign a sales receipt or other contract verifying the order. Custom and non-stock products cannot be cancelled once production has begun on them, and they cannot be returned.

We will understand you to have read and understood our policies before you place your order. All orders and warranties will be subject to these General Terms and Conditions of Sale.

16. VENDOR PRODUCTS: Products on our website that are produced by vendors other than East Coast Chair & Barstool are non-stock items and are not cancellable once the order has been placed. Vendor products cannot be returned for a refund. We are happy to provide you with samples of colors, fabrics, and stains from our vendors so that you can be confident in your decision before you place your order. We provide no warranties for vendor products other than the warranties, if any, provided by their manufacturers.

17. PARTS AND REPLACEMENTS: Whether your shipment is missing some hardware or it's just that time to replace a swivel or some floor glides, we recognize you may need assistance with product pieces and therefore, we have staff dedicated to serving you in a Parts & Replacements Department. Please email your concerns or needs directly to them at service@ecchairandbarstool.com. If it is an urgent matter, please state that in your email and include a phone number where you can be reached. Staff read and reply to emails during regular business hours, Monday thru Friday, 9 a.m. to 5 p.m. Eastern standard time. For expedited service, please include any photographs of product damage you need addressed in your initial email.

18. CANCELLATION OR CHANGES OF ORDERS: No orders may be withdrawn or cancelled by the Buyer, nor may delivery be deferred, unless the Company shall first be paid a cancellation or deferral charge in an amount set by the Company in its reasonable discretion. In the event the Buyer shall request reasonable changes to its order after receipt thereof by the Company, the Buyer shall be responsible for all charges reasonably assessed by the Company with respect to such changes. In no event shall the Buyer request unreasonable changes with respect to any of the terms of any order, including but not limited to changes with respect to quantity and delivery dates. The reasonableness of a requested change shall be determined solely by the Company using its reasonable discretion.

19. NO PROTECTION FROM CLAIM OF INFRINGEMENT: The Company makes no representation or warranty that any Product ordered from the Company or its subsequent use shall be free of any claims by a third party that such Product or its use violates or infringes the intellectual property rights of a third party.

20. SECURITY INTEREST: The Buyer hereby grants to the Company a purchase money security interest in the Products covered hereby and any proceeds thereof resulting from the resale of the Products until full payment is received. The Buyer hereby authorizes the Company to file any and all documents and UCC-1 financing statements necessary to establish, notice, maintain and perfect such security interest.

21. APPLICABLE LAW:

(a) These Terms & Conditions of Sale shall be interpreted and construed in accordance with, and shall be governed by, the laws of the Commonwealth of Pennsylvania, excluding its conflicts of law principles, and subject to subparagraph (b) below, Buyer agrees to submit to the exclusive venue and jurisdiction of the state or federal courts located within Allegheny County, Pennsylvania for the purpose of resolving any dispute or claim arising from or connected to the purchase of Products.

(b) Pennsylvania law shall still govern all sales of Products to all Buyers, excluding its conflict of law principles, and all disputes arising under any such sale and warranty or other claims shall be finally resolved by arbitration under the rules (except to the extent varied herein) and auspices of the American Arbitration Association. The parties agree that the location for any such arbitration shall be Pittsburgh, Pennsylvania. The language to be used in the arbitral proceeding shall be English. The arbitration panel shall consist of three arbitrators, one arbitrator to be appointed by the Company, one arbitrator to be appointed by Buyer and the third arbitrator to be appointed in accordance with the rules of the American Arbitration Association. Arbitration awards rendered shall be final and binding and shall not be subject to any form of appeal. The losing party, as determined by the arbitrators, shall pay all reasonable out-of-pocket

expenses (including, without limitation, reasonable attorneys’ fees) incurred by the prevailing party, as determined by the arbitrators, in connection with any dispute unless the arbitrators direct otherwise. Nothing shall preclude either party from seeking interim or permanent equitable or injunctive relief, or both, from the courts identified in subparagraph (a) above. The pursuit of equitable or injunctive relief shall not be a waiver of the duty of the parties to pursue any remedy for monetary damages through the arbitration described in this section.

22. MISCELLANEOUS: These Terms & Conditions and the other Policies set forth in the Company’s materials and on its websites contain the entire agreement and understanding of the parties and shall merge and supersede all prior discussions, agreements and understandings of every nature between them. These Terms & Conditions shall not be amended except in a writing signed by both parties. Failure, delay, or any partial exercise by either party of any right, power, or privilege available to such party hereunder shall not operate as a waiver, or preclude further exercise by such party of any other right, power, or privilege. If any provision or portion of these Terms & Conditions is determined to be illegal, invalid or unenforceable, such provision or portion thereof shall be deemed stricken and deleted from these Terms & Conditions to the same extent and effect as if it were never incorporated herein, but all other provisions of these Terms & Conditions and the remaining portion of any provision that is construed to be illegal, invalid or unenforceable in part shall continue in full force and effect. The obligations and rights of the parties with respect to an order of Products hereunder shall not be delegated or assigned by either party without the prior written consent of the other party. Any notice or other documents to be given or delivered hereunder by any party to any other party shall be in writing and shall be delivered personally or sent by certified mail, postage prepaid return receipt requested, or by a nationally recognized overnight courier service, to the respective addresses set forth in the Company’s quotation. Each party is acting as an independent contractor and not as an agent, partner, or joint venturer with the other party for any purpose. Neither party shall have any right, power, or authority to act or to create any obligation, express or implied, on behalf of the other party.

Inspiration Preview