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Warranties

All Warranties Have Been Updated as of 12/1/2024

We are proud to make quality products that are built to last for your business. East Coast Chair & Barstool offers the following warranty the products we manufacture, which are valid from the date of shipping for the designated duration and are subject to our General Terms and Conditions of Sale, which may be found at East Coast Chair & Barstool | Terms and Conditions. Indoor items are warrantied for indoor use only, which means a temperature and humidity-controlled environment. Open air spaces under a roof are not considered indoors. Outdoor items are warrantied for outdoor use only. Indoor/outdoor items are warrantied for one (1) year. These warranties are valid to the original purchaser only. Warranty claims or questions should be directed to our service department at service@eastcoastchair.com for assistance  

Furniture and other materials not manufactured by East Coast Chair & Barstool are covered solely by the manufacturer’s warranty, if any, and East Coast Chair & Barstool will not have any responsibility or liability with respect to them.  

 

Indoor Metal Bar Stools and Chairs

Metal bar stools and chairs have a three (3) year limited warranty on their frame. This warranty covers manufacturer and material defect. Vinyl, wood, and rustic wood seat options have a one (1) year limited warranty. This warranty does not cover unique natural characteristics of the wood like wormholes and small cracks.

Imported swivel mechanisms carry no warranty; domestic swivel mechanisms carry a three (3) year limited warranty.

Indoor Wood Bar Stools and Chairs

Wood bar stools and chairs have a one (1) year limited warranty on their frame. This warranty covers manufacturer and material defects. Vinyl and wood seat options have a one (1) year limited warranty.  

Indoor Bucket Bar Stools

 

Bar Stool Warranty Term
425 1 Year
525 1 Year 
625 1 Year 
825 3 Years 
925 3 Years 
950 3 Years 
1025 3 Years 
1050 3 Years 
1125 3 Years 
1225 3 Years 
1325 3 Years 
1350 3 Years 
2125 3 Years 
2150 3 Years 
3250 3 Years 

 

This warranty covers manufacturer and material defect

Imported swivel mechanisms carry no warranty; domestic swivel mechanisms carry the same warranty as the corresponding bar stool

Indoor Restaurant Booth Seating

Restaurant booths have a one (1) year structural warranty. Vinyl has a one (1) year limited warranty. This warranty covers manufacturer and material defect.

Indoor Table Tops

All solid wood table tops have a one (1) year limited warranty. This warranty protects against manufacturers’ defects, but does not include natural cracking, gaping, or the individualistic marks of the wood. We are not responsible for damage caused by failure to control the temperature and humidity where the tables are located. Appropriate ranges are temperature between 60 and 80 degrees Fahrenheit and humidity between 35% and 55%. 

Non-wood table tops have a one (1) year limited warranty.

Indoor Table Bases

Table bases have a one (1) year limited warranty on their frame. The reclaimed wood beam base carries a one (1) year limited warranty on manufacturing defects but does not cover the unique natural characteristics of the wood-like wormholes and small cracks. The turnbuckle base has a one (1) year limited warranty. This warranty covers the structural integrity, finish, and manufacturers' defects, but does not cover natural cracking, gaping, or the individualistic markings on the material. 

Indoor Custom Millwork

Reclaimed wood millwork has a one (1) year structural warranty and a one (1) year limited warranty on the wood. Urban distressed wood millwork has a one (1) year warranty. This warranty protects against manufacturers’ defects, but does not include natural cracking, gaping, or the individualistic marks of the wood. We are not responsible for damage caused by failure to control the temperature and humidity where the items are located. Appropriate ranges are temperature between 60 and 80 degrees Fahrenheit and humidity between 35% and 55%.

Indoor Lodge Furniture

Lodge furniture has a one (1) year structural warranty on their frame and one (1) year on the fabric. This warranty covers manufacturer and material defect. We are not responsible for damage caused by failure to control the temperature and humidity where the furniture is located. Appropriate ranges are temperature between 60 and 80 degrees Fahrenheit and humidity between 35% and 55%.

Outdoor Aluminum/Steel Items

Outdoor aluminum/steel items has a one (1) year limited warranty. This warranty covers manufacturer and material defect.

Outdoor Poly Lumber Items

Poly lumber products used in commercial establishments have a limited one (1) year warranty. For residential use, poly lumber is warrantied throughout the lifetime of the original purchaser.

East Coast Chair & Barstool does not warranty against, and will not be held liable for, any failure, defect, or damage that results from the following:

  • Fading. Our poly lumber products are made with UV inhibitors that slow fading over time. However, all colors will fade to some degree when exposed to direct sunlight. Keeping the chair covered when not in use will reduce the amount of fading and extend the color life.
  • Rust or corrosion of the stainless steel hardware.
  • Improper assembly of the product.
  • Abuse or neglect of the product.
  • Misuse of the product, or use in a way that is not intended by East Coast Chair & Barstool.
  • Normal wear from regular use of the product.
  • Painting or applying any coating not expressly approved by East Coast Chair & Barstool.
  • Defects in the product resulting from heat or radiation from an external source like a grill or firepit.
  • Defects in the product resulting from the concentration of sunlight onto the product surface such as a window reflecting onto the chair.
  • Failure to perform maintenance on the product in accordance with our instructions
  • Failure to promptly remove from service any defective or damaged product

Cushions are warrantied to be free of original defects in workmanship and material for a period of one (1) year. Compression of cushions shall not be considered a defect in materials and workmanship and are not covered under this warranty.

Closeout Items

Closeout products are sold as is with no warranty. All items are safe to use in a commercial environments.

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