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The phrase “customer loyalty program” often brings to mind images of punch cards and freebies, but loyalty programs have evolved through the years into so much more. Technology and data mining tech … read more

Running a restaurant is a big responsibility. You have employees, vendors, and customers all counting on you to succeed. This pressure is magnified even more so when there’s an unexpected crisis throw … read more

Pokémon has made a strong comeback 20 years after its initial release in the form of a social media sensation, Pokémon Go. Nintendo first released Pokémon in 1996 in Japan where Satoshi Tajiri, t … read more

Happy Columbus Day! Whether you’re enjoying a sales event or a day off, the time period of Columbus is certainly a defining, historical series of events that many people don’t know a lot about. We’ … read more

Faced with large amounts of competition, businesses are constantly fighting for their customers’ attention. Word-of-mouth marketing is a powerful driving force in today’s society and has the ability t … read more