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Bacon sizzling on a grill, crisping in its own grease. The smell of pancakes wafting through the air greets customers at the door. An orange light comes to life as the coffee signals its readiness. … read more

2018 has not been kind to plastic straws. The restaurant and hospitality industries are being encouraged to change the way they use single-use plastic products like straws (“500 million straws are … read more

Restaurants often have a wide mix of employees, from managers to bus boys (and bus girls), from full-time salaried employees to part-time hourly staff who may work a regular 20 hours a week or a mi … read more

Commercial kitchens are notorious for the hustle and bustle that happens behind the doors; while the customers might see the relaxed atmosphere of the dining room, the kitchen is anything but. That … read more

The phrase “customer loyalty program” often brings to mind images of punch cards and freebies, but loyalty programs have evolved through the years into so much more. Technology and data mining tech … read more